Introduction
At Web Tech Solutions, we strive to provide the best home warranty services. However, we understand that circumstances may require you to request a refund. This Refund Policy explains the terms under which refunds may be issued.
Eligibility for Refund
Refunds may be granted under the following conditions:
- Cancellation Within the First 30 Days: If you cancel your home warranty plan within 30 days of purchase and no service request has been made, you will receive a full refund, minus any administrative fees.
- Cancellation After 30 Days: If you cancel after 30 days, a prorated refund will be provided based on the unused portion of your plan, minus any service fees and administrative charges.
- Service Not Provided: If we fail to deliver a covered repair or replacement due to reasons within our control, you may be eligible for a partial or full refund.
Non-Refundable Conditions
Refunds will not be provided under the following circumstances:
- If a service request has been approved and completed.
- If the cancellation is due to a violation of our Terms and Conditions.
- If you fail to make payments as per the service agreement.
- For any non-refundable administrative or service fees.
How to Request a Refund
To request a refund, follow these steps:
- Contact our customer service team at [Your Email Address] or call us at [Your Phone Number].
- Provide your policy number and reason for cancellation.
- Our team will review your request and determine your refund eligibility.
- Approved refunds will be processed within [X] business days to the original payment method.
Processing Time
Refunds are typically processed within [X] business days from the date of approval. Depending on your payment provider, it may take additional time for the funds to reflect in your account.
Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the updated effective date.
